What Is the FirstOnline Charge on Bank Statement | Explained

In the rapidly evolving landscape of financial management, the term “FirstOnline” has become more than just a line item on your bank statement. As we explore the intricate world of online banking, it’s essential to unravel the meaning of FirstOnline, understand the inception of the first online bank, dissect the elements of the FirstOnline bank charge, and provide a comprehensive guide on interpreting these transactions on your bank statement.

Read to learn Home Retail Group Charge on Bank Statement.

What does FirstOnline mean?

FirstOnline, in its essence, signifies the innovative online banking services offered by First Bank of Africa. Rooted in a history dating back to 1894, First Bank has not only stood the test of time but has continuously adapted to the changing needs of its customers. With a legacy spanning over 127 years, the institution has emerged as a pioneer in the financial realm, particularly in embracing digital solutions.

What does FirstOnline mean?

Online banking, encapsulated in the term FirstOnline, is a testament to First Bank’s commitment to providing customers with accessible, efficient, and secure financial services in the digital age. It encompasses a range of features, from basic account management to sophisticated financial transactions, all accessible at the click of a button.

What is the first online bank?

The concept of online banking has come a long way since its inception. The term “first online bank” refers to the trailblazers who first recognized the potential of delivering financial services through the digital realm. While multiple banks have joined the online banking revolution, First Bank of Africa holds a significant position as one of the early adopters and leaders in this transformative journey.

The evolution of online banking can be traced back to the late 20th century when technological advancements paved the way for financial institutions to explore new avenues. First Bank of Africa’s foray into online banking marked a pivotal moment, setting the stage for a paradigm shift in how individuals and businesses manage their finances.

What Is the FirstOnline Bank Charge?

The “FirstOnline” bank charge is more than a mere transaction fee; it is a vital component of the online banking experience provided by First Bank of Africa. This charge encompasses various aspects, including the maintenance and enhancement of the digital infrastructure that ensures the security and efficiency of online transactions.

In a landscape where cyber threats are prevalent, investing in the robustness of digital banking services becomes imperative. The FirstOnline bank charge is designed to cover the costs associated with providing a seamless and secure online banking environment. From regular system updates to the implementation of advanced security measures, this charge plays a pivotal role in sustaining a reliable digital banking platform.

How Do FirstOnline Charges Appear on Bank Statements?

Understanding how FirstOnline charges manifest on your bank statement is key to gaining financial awareness. These charges materialize as transaction entries, each representing a specific type of financial activity. Let’s break down these entries to provide a comprehensive understanding:

  • Debit Card Purchase: Reflects transactions made using your debit card for purchases.
  • ATM Withdrawal: Represents cash withdrawals made through automated teller machines.
  • Online Bill Payment: Indicates payments made electronically for bills and services.
  • Electronic Funds Transfer (EFT): Denotes the transfer of funds between accounts electronically.
  • Mobile Banking Transfer: Represents funds transferred via mobile banking applications.
  • Check Payment: Indicates payments made by writing and processing checks.
  • Account Maintenance Fee: Represents fees associated with the upkeep of your bank account.
  • Service Charge: Denotes charges for specific banking services rendered.
  • Interest Earned: Reflects interest earned on your account balance.
  • Direct Debit: Indicates automatic deductions from your account for recurring payments.
How Do FirstOnline Charges Appear on Bank Statements?

It’s important to note that the specific entries on your bank statement may vary based on your account type, bank policies, and the nature of the transactions you engage in.

How to Prevent Unauthorized FirstOnline Debits

Ensuring the security of your online banking transactions is paramount in today’s digital landscape. Here are proactive measures to prevent unauthorized FirstOnline debits and safeguard your financial assets:

  • Safeguarding Your Account Information:
    • Keep your login credentials, including usernames and passwords, confidential.
    • Avoid sharing sensitive information with anyone, including family and friends.
  • Enabling Multi-Factor Authentication:
    • Activate multi-factor authentication for an additional layer of security.
    • Utilize biometric features when available, such as fingerprint or facial recognition.
  • Regularly Reviewing Account Activity:
    • Periodically review your bank statements for any discrepancies or unfamiliar transactions.
    • Report any suspicious activity to your bank promptly.
  • Setting Up Account Alerts:
    • Configure account alerts to receive notifications for specific activities, such as large withdrawals, low balances, or login attempts from unfamiliar devices.
    • Monitor these alerts and take appropriate action if any suspicious activity is detected.
  • Using Secure Internet Connections:
    • Ensure that you conduct online banking transactions only on secure and trusted networks.
    • Avoid using public Wi-Fi for sensitive financial transactions.
  • Being Cautious with Emails and Links:
    • Exercise caution when clicking on links in emails, especially those requesting personal or financial information.
    • Verify the authenticity of emails from your bank by contacting them directly if you have any doubts.
  • Contacting Your Bank for Suspicious Activity:
    • If you notice any unauthorized transactions or suspect fraudulent activity, contact your bank immediately.
    • Follow their guidance to secure your account and initiate investigations if necessary.


In conclusion, navigating the FirstOnline charge on your bank statement involves understanding the dynamic world of online banking and the intricate details associated with each transaction. First Bank of Africa, with its rich history and commitment to innovation, provides a seamless online banking experience through the FirstOnline service. By staying vigilant and implementing the aforementioned preventive measures, you can ensure a secure and hassle-free digital financial journey.


Can I get my first bank statement online?

Yes, you can typically access your first bank statement online through the bank’s official website or mobile banking app.

How do I cancel Firstonline direct debit?

To cancel a FirstOnline direct debit, log in to your account, locate the direct debit section, and follow the provided instructions for cancellation.

Is it safe to use online banking?

Yes, online banking is generally safe when practiced with caution. Use secure passwords, avoid public Wi-Fi for transactions, and monitor your account regularly for any unauthorized activity.

Leave a Comment