What Is the WLY Complete Save Charge on Bank Statement?

In the realm of personal finances, encountering unfamiliar charges on your bank statement can be disconcerting. One such enigma that many individuals grapple with is the ‘’WLY Complete Save charge’’. What exactly is it, and why does it appear on your statement?

In this comprehensive guide, we will delve into the intricacies of this charge, providing insights into its origin, purpose, and how to navigate through it. Understanding the WLY Complete Save charge is crucial for maintaining control over your finances and ensuring a transparent financial experience.

What Is the WLY Complete Save Bank Charge?

The WLY Complete Save charge is not a random deduction; it’s a result of opting into the Complete Save membership program. This program offers a range of benefits, including exclusive discounts on various services. To fully grasp the nature of this charge, let’s outline the key features of the Complete Save membership:

What Is the WLY Complete Save Bank Charge?
  • Benefits: The Complete Save program extends beyond mere discounts. Members enjoy cashback percentages at popular retailers, exclusive deals, and monthly bonuses tailored to their spending habits.
  • Membership Tiers: Understanding the variations in fees and benefits for different membership tiers is crucial. Members might choose from different plans based on their preferences and financial needs.
  • Trial Period: Many users encounter the WLY Complete Save charge due to unwittingly signing up for a trial period during an online purchase or registration. Emphasizing the importance of canceling before the trial ends is key to avoiding automatic conversion to a paid membership.

Why Have I Been Charged by Complete Save?

The mystery behind being charged by Complete Save often stems from the initial interaction with the service. Users might unwittingly sign up for a trial period during an online purchase or registration. Let’s explore common scenarios leading to these charges:

  • Common Scenarios: Concrete examples, such as signing up for a free trial during checkout, entering a competition, or unknowingly agreeing to a bundled offer, help users recognize the context of their membership.
  • Marketing Strategies: While not accusatory, a brief mention of potential marketing tactics that might lead to unintentional sign-ups helps users understand how they ended up with the Complete Save charge.

How Does the WLY Complete Save Charge Appear?

Identification is key when managing your finances. The appearance of the WLY Complete Save charge on your bank statement can vary. Provide detailed insights into what to look for:

  • Variations in Appearance: The charge might not always appear as “WLY Complete Save.” Provide alternative formats users might encounter to ensure easy identification.
  • Transaction Details: Deciphering transaction details, including merchant name, date, and specific service linked to the charge, empowers users to stay on top of their financial activities.
  • Recurring Frequency: Clarify whether the charge is one-time or recurring, depending on the chosen membership plan. This helps users anticipate future deductions.


Here’s an example of how the WLY Complete Save charge might appear on your bank statement:

What Is the WLY Complete Save Charge on Your Bank Statement?

The key identifier is the “WLY*COMPLETE SAVE” or similar wording, indicating the charge associated with the Complete Savings program.

How Do I Stop Complete Save from Taking Money from My Account?

Putting an end to recurring WLY Complete Save charges requires proactive steps. Provide a step-by-step guide on how to stop Complete Save from debiting your account:

  • Cancellation Methods: Offer detailed instructions on canceling the Complete Save membership through various channels, like the online portal, phone, or email.
  • Alternative Contact Options: Provide additional contact options for customer support, ensuring users have multiple avenues to stop the charges.
  • Screenshots and Documentation: Advise users to keep screenshots and documentation of their cancellation request for future reference. This precautionary measure adds an extra layer of security.

Can I Cancel My WLY* Complete Savings Membership?

It is crucial to note that the WLY Complete Save charge differs from other charges or fees that your bank may apply to your account. If you are uncertain about a charge on your bank statement, reaching out to your bank’s customer service team for assistance is recommended.

Suppose you decide not to continue with the Complete Savings program. In that case, it’s essential to cancel your subscription before the conclusion of the free trial period to avoid incurring the monthly subscription fee. Follow these steps to cancel your membership:

  • Online Cancellation:
    • Log in to your account on the Complete Savings website using your email address and password.
    • Navigate to the “My Account” section.
    • Click on the “Membership” tab.
    • Find the “Cancel Membership” option on the “Membership” page and click on it.
    • Provide a reason for canceling from the dropdown menu and click “Continue.”
    • Confirm your cancellation by clicking on the “Confirm” button.
  • Phone Cancellation:
    • Contact the Complete Savings customer service team at 0800 389 6960 (Monday to Friday, 8:00 am to 8:00 pm, and Saturday, 9:00 am to 4:00 pm).
    • They will assist you in canceling your membership and address any queries you may have.

If you come across a Charter Services bank charge and are unsure of its origin, the steps outlined above will guide you on how to handle it.

How to Request a Refund from WLY Complete Save

If WLY Complete Save has charged you and wish to secure a refund, follow these steps:

Step 1: Contact WLY Complete Save Customer Service Team

Reach out to the WLY Complete Save customer service team either by phone at 0800 389 6960 or via email at customerservice@completesavings.co.uk. Clearly explain your situation and express your intention to either cancel your membership or request a refund.

Step 2: Provide Relevant Information

When contacting the customer service team, ensure you have all pertinent information ready, including your account details and transaction history. This will facilitate a faster processing of your request.

Step 3: Request a Refund Within 30 Days

Per WLY Complete Save’s terms and conditions, you have a 30-day window to request a refund from the date of being charged. If you fall within this timeframe, promptly submit your refund request.

Step 4: Follow Up on Your Request

After requesting a refund, stay proactive by following up with the customer service team to ensure your request is being processed. If there’s a delay in response, reach out again to inquire about the status of your refund request.

Step 5: Contact Your Bank

Should your efforts to obtain a refund from WLY Complete Save prove unsuccessful, contact your bank to dispute the charge. Clearly explain the situation, providing any necessary information they may require to process your dispute.

How to Request a Refund from WLY Complete Save

Understanding Unauthorized WLY Complete Save Charges

Unauthorized charges can be particularly perplexing. This section will delve into the reasons behind unauthorized WLY Complete Save charges. We’ll offer guidance on addressing and rectifying such situations, providing you with the tools to navigate through any discrepancies in your financial statements.


Navigating through the intricacies of the WLY Complete Save charge on your bank statement requires a clear understanding of the service, its associated fees, and the available recourse options. By equipping yourself with this knowledge, you can confidently manage and resolve any concerns related to these charges, ensuring a more secure and transparent financial experience. Remember, staying informed is the key to financial empowerment.

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How Do I Get My £15 Back from Complete Savings?

Reclaiming a specific amount, such as £15, involves understanding the intricacies of the refund process. We’ll provide a detailed, step-by-step guide on how to initiate the refund process, ensuring you are well-equipped to reclaim your money successfully.

Is WLY*Completesave.co.uk or Completesave.co.uk a scam? 

WLY*Completesave.co.uk and Completesave.co.uk are not inherently scams, but users should exercise caution. They are associated with a subscription service, and some users report challenges canceling memberships or unexpected charges.

How did I sign up to wly complete save?

You likely signed up for WLY Complete Save during an online purchase or registration. Many users unknowingly enroll in the trial period, triggering monthly charges. Exercise caution and review online transactions for clarity.

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